My cart

No products in the cart.

Privacy Policy

Privacy Policy Regarding the Use of Personal Data

COMPANY NAME: A&A VESA S.R.L., a Romanian legal entity with its headquarters at Buteni, nr. 821 A, Arad County, registered with the Cluj Trade Registry under no. J02/589/1994, VAT number RO 5706806, presents this Privacy Policy to explain how we process and protect your personal data.

Applicability

When you visit the website www.vesa.ro or use our services, you provide us with your information, some of which may be personal or sensitive. The purpose of this Privacy Policy is to inform you about what data we process, why we process it, and what we do with it. Being fully aware that your personal information belongs to you, we strive to store it securely. We do not share information with third parties without informing you. By navigating on www.vesa.ro or contacting us (through the form provided on the website), you declare that you have been adequately informed about our personal data processing policy by reading this document, titled Privacy Policy. It is also essential and mandatory for users to read these Terms and Conditions.

This notice applies to the processing of personal data of:

  • Our contractual partners such as suppliers and clients (“Business Partners”);
  • Visitors and users of our RO website (“Users”);

 

What Data Do We Collect About You?

We collect and process your personal data as follows:

  • From the information you provide by completing forms on our website: the Contact page form, the Quick Contact form, the Login page form, the form for creating a new user account.
  • Through correspondence with us via phone, email, or any other means.

The information you provide may include your name, home address, delivery address, email address, and phone number, as well as other information, as applicable.

Through your activity on the site, we will not collect or process sensitive personal data related to you (i.e., information about racial or ethnic origin, political opinions, religious or philosophical beliefs, health, sexual life, or sexual orientation), except where:

  • We are required to do so by law; and/or
  • Where you have provided your explicit consent separately.

If you voluntarily provide us with personal data (including sensitive personal data) through your interaction with the vesa.ro website or through correspondence with us by phone, email, or any other means, voluntarily and not at our request, we will delete such personal data from our systems if we do not deem the processing necessary for a legitimate purpose of A&A VESA SRL, unless you have made such data public (e.g., in a public message forum), in which case we will delete this data from the site only if required by law or if we do not wish to keep it.

Every time you visit our site, we automatically collect the following data:

  • Data about your visit, which may include data about the URL, click sequence to, through, and from the site (including date and time), and information or products you have viewed or searched on the site.
  • Technical data, such as Internet Protocol (IP) address used to connect your computer to the internet, login information, browser type and version, timezone setting, browser plug-in types and versions, operating system and platform, device type and mobile device brand; this data is collected and processed on our behalf through third-party cookies, and you can find more information about this at [URL for cookie policy].

 

Purpose

We may process your personal data in the following cases:

  • Where necessary for the public interest or for the performance of a contract we have entered into with you;
  • When we need to take steps to enter into a contract with you;
  • When we need to comply with a legal obligation (applicable employment laws, payment authorization, accounting, audit);
  • When necessary for our legitimate interests (or those of a third party) and for your interests (i.e., to detect and prevent fraud or to ensure IT and network security), except where your fundamental rights override these interests;

 

We process your personal data for the following purposes:

  • To ensure content is presented in the most effective manner for you;
  • To improve the functionality of the website;
  • To administer the website;
  • For internal technical operations, including troubleshooting, data analysis, testing, research, statistics, and investigation;
  • To keep the website secure;
  • For advertising and marketing purposes, including targeted marketing to provide content, including personalized content, that might be of greater interest to you.

 

In some cases, we will process your personal data only with your consent (i.e., for advertising and marketing purposes). In these cases, we will separately request your consent in a transparent manner when you provide your personal data. You may withdraw your consent at any time by sending a request to contact@vesa.ro. Withdrawal of consent will not affect the legality of processing that occurred before its withdrawal.

When we request personal data to comply with legal or contractual obligations, providing this personal data is mandatory. This means that if such personal data is not provided, we will not be able to manage contractual relationships or comply with legal obligations imposed on us. In all other cases, providing personal data is optional and you are not obligated to provide it.

We may process your data for the possible exercise of rights or claims against you in the future. This processing is based on our legitimate interest, being necessary to exercise our rights in case of potential disputes.

 

Users and Customers:

For the provision of services, delivery of goods, and processing payments based on relevant contracts, we may process your personal data, such as identification data, contact data, and banking details.

We may process personal data to provide information about goods or services that we believe may interest you. If you are an existing customer, we will contact you only via email or SMS with information about goods and services similar to those that were the subject of a previous sale, unless you have opted out otherwise previously.

If you are a new customer, we will contact you electronically only if we have your prior consent. If you do not wish to have your data used in this way, please check the appropriate box on the form through which we collect your data or in the user account authentication form.

We will not transfer your personal data to third parties for marketing purposes without your explicit consent.

We may also use your personal data to measure or understand content preferences related to our products; and to make suggestions and recommendations to you and other Users of our site about products that may interest you or them.

 

Business Partners:

For the provision of services, delivery of goods, and processing payments based on relevant contracts, we may process your personal data, such as identification data, business contact data, banking details, and tax identification code for VAT-registered entities.

In some cases, we process personal data, such as the names and contact details of employees or contractors of Business Partners for communication related to the execution of a specific contract with Business Partners.

As a Business Partner, we may send you communications about our new products and services. If you no longer wish to receive these communications, you may opt-out by sending us an email at contact@vesa.ro.

 

Data Transmission

A&A VESA S.R.L. will not transmit (by sale or rental) your personal information to third parties.

We take appropriate technical and organizational measures to protect personal data. This site uses security measures to prevent the loss, alteration, or misuse of information under our control. However, A&A VESA S.R.L. assumes no responsibility for the loss of information caused by software errors related to the design and hosting of the site. We also do not take responsibility for server security errors that host the site.

Personal data may be disclosed to government authorities, tax authorities, and/or law enforcement agencies if required by applicable laws or necessary for exercising our rights, including terms of use, or to protect our legitimate interests (including the legitimate interests of third parties) in accordance with applicable laws.

Your personal data may also be disclosed to third parties in the following cases:

  • To business partners, suppliers, and subcontractors for the execution of all contracts we enter into with you, in order to provide the products and services requested by you.
  • For order delivery within the European Union using DPD services.
  • For order delivery to specialized courier companies.
  • To service providers who offer administrative, professional, and technical support to the Company for IT support, security, and commercial resources.
  • To external consultants (e.g., lawyers, accountants, auditors) when necessary.

 

A&A VESA S.R.L. performs an appropriate preliminary assessment in selecting third-party service providers and requires these service providers to maintain adequate technical and organizational security measures to protect personal data and to process personal data only according to specified instructions. Service providers will have the right to use subcontractors in providing services to A&A VESA S.R.L., provided that each subcontractor adheres to the same data protection obligations as the service providers.

 

Duration of Data Collection and Retention

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy or for the period required by applicable national legislation, in accordance with applicable minimum legal retention periods and/or as long as necessary to exercise our legitimate rights (and the legitimate rights of others).

  • If you are a Client or Business Partner, we will retain your personal data for the duration of the contractual relationship with you.
  • If we have an ongoing commercial relationship with you as a Business Partner, we will continue to retain your personal data until the end of our commercial relationship and for the minimum legal retention period.
  • If you are a user of the vesa.ro site (i.e., you have created a user account on the site), we will retain your personal data for as long as the user account is active.
  • If we process your personal data based on your consent, such data will be processed only for the period specified in your consent, unless you withdraw or limit your consent before the end of this period. In such cases, we will cease processing the relevant personal data for the specified purposes, subject to any legal obligation to process such personal data and/or our need to process such personal data to exercise our legitimate rights (including the legitimate rights of others).

 

Data Storage and Transfer

The vesa.ro site is managed and maintained by A&A VESA S.R.L. and hosted by Hosterion.ro servers, located in Romania.

We intend not to transfer your personal data outside the European Economic Area (EEA) unless there are adequate protections, including:

  • An adequacy decision issued by the European Commission regarding the destination country or countries;
  • “Privacy Shield” certification;
  • Appropriate corporate binding rules;
  • An approved code of conduct, along with binding and enforceable commitments from the data controller or data processor in the country outside the EU and EEA;
  • An approved certification mechanism, along with binding and enforceable commitments from the data controller or data processor in a country outside the EU and EEA to apply adequate safeguards; or
  • Standard contractual clauses approved by the European Commission.

 

 

Rights and Obligations

Under data protection laws, you have the following rights:

  • Right to Confirmation and Access: You have the right to confirm whether your personal data is being processed by us and to obtain a copy of your personal data.
  • Right to Rectification or Erasure: You can request the correction or deletion of your personal data processed by our website.
  • Right to Restriction of Processing: You can request the restriction of processing of your personal data.
  • Right to Object: You have the right to object to the processing of your personal data (e.g., for direct marketing purposes).
  • Right to Data Portability: You can request the transfer of your personal data to another data controller.
  • Right to Withdraw Consent: You may withdraw your consent at any time, without affecting the legality of processing based on consent before its withdrawal.
  • Right to File a Complaint: You have the right to file a complaint with the National Supervisory Authority for Personal Data Processing.

 

Please note that your rights may be limited in certain situations and are subject to applicable data protection laws and regulations. For example, the right to object to the processing of your personal data may be limited if we can demonstrate compelling legitimate grounds for processing your data that override your interests. You may be required to verify your identity and provide additional details to help us respond to your request.

To exercise one or more of these rights, please contact us at contact@vesa.ro.

 

Data Security

All payment transactions are encrypted. You are responsible for maintaining the confidentiality of all authentication means (e.g., username, passwords) used to access parts of the vesa.ro site. Transmission of data over the internet is not completely secure. While we strive to protect your data, we cannot guarantee 100% security of the data transmitted to our site; any transmission of personal data is at your own risk. Once we receive your data, we will use strict security procedures to attempt to prevent unauthorized access.

 

Data of Minors

Our site does not knowingly collect personal identification data from individuals under the age of 18. If a parent or legal guardian becomes aware that a minor in their custody has provided personal data to the site, they must immediately notify A&A VESA S.R.L. at contact@vesa.ro. If we discover that an individual under the age of 18 has provided personal data through the site, we will delete this information from our servers immediately, unless the parent or guardian provides explicit consent for the processing of the minor’s personal data for the specified purposes.

 

Cookies

Our site uses cookies to provide a better experience while navigating our site. This processing is based on your consent expressed on the site or through your browser settings.

 

Contact

If you have any questions or concerns about the processing of your personal data by the vesa.ro site, or if you wish to exercise any of your rights, you can contact us at contact@vesa.ro.

Please do not disclose sensitive personal data (e.g., information related to racial or ethnic origin, political opinions, religious beliefs or other beliefs, health information, or union membership), social security numbers when contacting us.

Note: We may periodically update this Policy and will notify you of any changes by posting the updated version on the vesa.ro site. Please check the Privacy Policy page regularly to stay informed of any changes.